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Client Policies That Protect Your Profit

Created in collaboration with Solo, this webinar helps you establish clear policies that protect your time, business and your profit. This online masterclass is available to watch at a time that suits you via NouAcademy.

Course overview

Course overview 

Did you know that just one no-show per day can lead a business to lose up to £17,000 a year? This masterclass shows you how to choose, automate and communicate professional policies around cancellations, deposits, late arrivals, and refunds, so you reduce no-shows, late clients, protect your time, and run a more profitable, stress-free business. 

  • Online learning 
  • Masterclass delivered by industry experts from Solo 
  • Course length: approx 20 minutes 

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Nouveau Beauty x Solo

Solo x Nouveau Beauty 

We’ve partnered with Solo to deliver a range of online masterclasses to help beauty businesses thrive. Solo are the ultimate tool for self-employed beauty professionals. From booking systems, websites and payments to education and community, they cover everything you and your business need to run and grow. 

Course requirements

Course requirements 

  • This beginner friendly course is suitable for artists of all levels 

Online learning 

  • Training is completed totally online  
  • You will receive a confirmation email from NouAcademy detailing your log in details for the online learning portal 
  • It is recommended that you use a tablet, laptop or desktop computer to complete the online course 

What will I learn?

What will I learn? 

Attract the right clients 

Attract high value clients who respect you and your business. 

The policies your business needs 

Learn the top ten policies every artist needs to implement. 

How to implement boundaries 

Set clear boundaries without damaging client relationships.

FAQs

FAQs

Cancellation

What time does my training begin?

  • You can begin your training at any time that suits you. NouAcademy is an online learning system which allows you to study from the comfort of your own home. A timeframe will be stated clearly within your booking confirmation email for you to access your course. 

Delivery

delivery options

We currently offer two shipping options for our UK customers:

  • Standard Shipping: 3-5 working days
  • Next Day Shipping: Next Working Day (if ordered before 2:00pm, Monday to Thursday, excluding public holidays)

delivery costs

  • Standard on orders under £75 (ex VAT): £5.40 (inc VAT)
  • Standard on orders over £75 (ex VAT): FREE
  • Next Day on orders under £125 (ex VAT): £8.40 (inc VAT)
  • Next Day on orders over £125 (ex VAT): FREE

if you are a NouVIP (learn how to become a NouVIP):

  • Standard on orders under £75 (ex VAT): £4.50 (inc VAT)
  • Standard on orders over £75 (ex VAT): FREE
  • Next Day on orders under £100 (ex VAT): £8.40 (inc VAT)
  • Next Day on orders over £100 (ex VAT): FREE

Excludes large or heavy items, non-mainland UK and Rest of World. Please see individual quote at basket.

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